12.09.2022 von
Managed Services are certain IT services or technologies for a fixed monthly price, which includes the entire operation (2nd level support, not 1st level support), maintenance and management for that IT service or technology.
Example: You want to use e-mail for your business
• If you do NOT have a managed service for your email services, then you have to buy the email software and pay a technician to take care of the installation and operation (updates, 2nd level problem solving, etc,). This is both expensive and unpredictable. You can’t predict what your email server will cost you next month, as updates are always needed, or difficulties can arise.
• On the other hand, Microsoft 365, for example, is a “managed service” for (among other things) email: You pay around 6,- EUR per month for your business email address and don’t have to worry about ANYTHING else regarding updates, 2nd level problem solving, etc., as these are all included in the fixed price.
At Consertis we offer the following managed services at fixed prices:
Microsoft 365, Microsoft 365 Backup, Endpoint Management, Endpoint Security, Webhosting, E-Mail hosting, Vtiger Hosting, Printer as a Service, Telephone Systems, WLAN, Telephony Hardware as a Service.
