Do you want to add a local failover to your cloud phone system? As a backup in case the cloud ever fails?
Your business must meet strict compliance requirements? Or you would like a device based telephone system to keep things under control?
You are in the public, financial, health or government sector? Maybe an embassy or NGO? In search of a solution for your hotel, medical practice or law firm?
Consertis On Premises includes:
All the benefits of Unified Communications and Cloud Telephony
Can be operated alone or hybrid in combination with the cloud
Can be operated in combination with other company locations
Live chat with presence display directly from your website, webinar and video conferencing solutions, and more.
You get much more than just a telephone system. With the Unified Communications solution from Consertis based on Wildix you get a lean and at the same time highly efficient communication apparatus. Chat, video conferencing, webinars, presence display, and much more. – all in one interface.
Needless to say, our VoIP-telephone systems are all fully equipped with standard features such as phone conferences, Fax2Mail, time-controlled forwarding, telephone exchange, and much more.
Next to over 150 standard features, you and your employees can look forward to the following unique features – be it in the office, at home or on the go:
Custom Messages & Greetings
Ideal for law or accounting firms, medical practices, shared offices, consultancies – all businesses with a high level of direct client & customer contact.
The feature for all those who want to individualize different extensions with their own messages and/or music.
Time Conditions
Ideal for law or accounting firms, medical practices, shared offices, consultancies, remote workers, and many more.
Configure complex time switches easily in our user-friendly web interface. Wish “good morning” from 07.00h to 09.00h, or communicate substitutes in charge during your vacation absence.
Complex Call groups
Ideal for law or accounting firms, medical practices, shared offices, call centers, etc.
Customize the welcome greetings of your call groups and get notified about missed calls via email.
Manual switches
Ideal for everyone
Night switching outside operating hours is already common. With this function, you can also switch over manually at any time (e.g. for public vacations, company vacation,…). In addition, you determine which extensions receive switch authorizations.
Call Permissions
Ideal for everyone
Set complex permissions per extension for outgoing calls. (e.g. only domestic number, only Vienna numbers, …)
Phone directories
Ideal for everyone
Create a wide variety of phonebooks and assign them to individual extensions. This feature allows for multiple phonebooks per extension.
Book the add-ons you need: whether it is cloud-backup, telephone-admin-support or local hands-on support. Extend your local telephone system with our additional support offer.
Yes. You install a VoIP app (Sip-Phone) like Groundwire, Zoiper or similar.
These integrate with your smartphone, and with them you can call your contacts as you would from the telephone system. Internal calls are free, and external callers will see your landline number. Your smartphone only needs internet access.
With VoIP (Voice over Internet Protocol) you make your phone calls over the internet yet comparable to a classic ISDN landline. Until now, two separate networks were necessary for internet use and landline extension. VoIP allows you to make your calls via the same network as your internet connection.
In short: No hardware incompatibilities. Our system can simply be migrated in case of hardware replacements with continuous system updates guaranteeing standard compatibility.
Extended version: With customary telephone systems, if a device breaks then it can only be replaced with a new one from the same model range. If a model range is no longer available (after several years model ranges are usually phased out) then the ENTIRE telephone system needs to be replaced because of one defective device generating high costs. This will not happen with a Consertis telephone system since it is based on Fusion PBX and SIP-enabled devices. They are compatible with all devices true to standard and we can guarantee the exchange of defunct telephone devices even 10 years from now.
No. Our telephone system has no limits. You can have as many extensions and use as many channels as you like. Only the hardware in use sets certain limits – but you will receive sound advice from us before choosing the best possible hardware solutions.
No. The telephone system is set up according to the specifics of Consertis as carrier network.
This gives you the safeguard of having a one-stop contact and rapid problem resolution in case of any complications.
Almost anything. Please speak to our consultants regarding your exigencies under phone: +43-1- 39800 or via email support@consertis.at. We welcome every new challenge!
Our telephone system is a server and as fail-safe as any other server.
If requested, the regular methods for reducing system errors in all servers are applied: clustering, emergency power supply, etc…
You will find the prices for our bundles in our online shop. For all unbundled services we charge € 120 per hour (excluding VAT) accounted for in 15 minute segments. And we are speedy!
For all those who have more than 20 extensions and want to maintain physical control or simply do not want to outsource. This is especially true for businesses and institutions that must meet high compliance standards such as public service, medical practices, law firms, etc.
VoIP- or SIP-Apps are applications that connect your smartphone to your VoIP/SIP-enabled telephone system. In doing so, your smartphone turns into the equivalent of your desk phone and you can be reached under your landline number respectively with in-coming calls, your customers see your business and not your mobile phone number. Some of these apps offer basic features free of charge, other features need to be bought.
We recommend the Apps ZOIPER and Groundwire.
Telephone systems are complex and Fusion PBX is no exception. We stay by your side in case you need any support respectively we offer valuable additional services such as back-ups.
Yes. You install a softphone such as Zoiper, Ninja, Jitsi or similar.
Depending on the software, these can also integrate with Outlook. This allows you to call your contacts directly from Outlook. Internal calls are free, and external callers will see your landline number. Your PC only needs internet access.
Our on-prem solutions come with according support suites.
They range from simple call-in support to complete support arrangements including hardware replacement of the system server.
Yes. Since our telephone system comes without licensing costs or artificial limits the price is unrivalled – and the price difference gets more pronounced the more users the system has.
Yes. Even though the technology on which it is based – ISDN – is nearing the end of its life cycle. We will offer and operate pre-selection until the definite end.
Software you install on your PC/MAC in order to make phone calls via your telephone system, turning each computer into an extension. An actual telephone device is no longer necessary. The basic features of this type of software often are free of charge; other features can be bought as add-ons We for instance recommend ZOIPER.
Starter suite After the question of infrastructure has been resolved, we install the Consertis starter suite for you, which includes the following services:
Elaborating a network plan with necessary wiring and network components – or WiFi-solutions were these are superior
Calculation of the requisite internet connection and best provider
Planning of the required security architecture, whether on-premise or via Business-VPN (Virtual Private Network) as secured tunnel between different data networks.
Planning a new building, new installation from scratch or refurbishing your network?
Conditions on the ground? One or several locations? How important are remote or mobile work?
Which type of use? How many users? Only staff or also guests?
What else needs to be considered? Only internet use or integrated telephony solution? Underlying growth assumptions for the infrastructure’s layout? Which data storage capacities are necessary?
Add-On Services Many additional features for your on-prem telephony system.
Cloud-backup for your telephony system
Secure your configuration in our cloud. Hardware replacements, configuration errors, moving, and much more – we take care of it starting at € 1 per month.
Monitoring
Make sure everything works as it should. Is your hardware working to capacity? Fraudulent phone calls? Our monitoring lets you keep everything under control. Starting at € 1 per month.
Admin telephone support
Instant assistance via phone call! You administrate your own system – but still have a question now and then? Then this bundle is ideal for you. From € 2.50 per month.
Hands-on support for your telephone system
Don’t feel like messing around with random configurations? Then book our all-in-configuration bundle and we will handle everything. From € 2.50 per month.
Multi-tenant support
You would like to operate numerous telephone systems from one central hub? All on one device? Then talk to us about multi-tenant. Price on request.
Vtiger Hosting Vtiger is an OpenSource customer relation management (CRM) software that is compelling in its balance between the wealth of features and offered complexity. Letting it assist you in handling your daily agenda as well as in customer and sales management. Vtiger is among the market leaders and also our prime choice.
Before you get started with your CRM, we will decide on your hosting preferences.
Either you already have your own infrastructure (desktop or laptop computers, Google Cloud, Amazon Cloud, etc.) or you can use one of our cloud hosting suites.
We offer two hosting options:
Shared hosting or own virtual server based in Austria. No matter what you decide on, you have all the benefits of an unlimited number of users and full access to all standard features.
If you decide on on-prem and you need support with your infrastructure, you can count on us.
